Grand County Internet Services
Customer Portal Account Help
Grand County Internet as a small business is always looking for ways to improve customer service and be as efficient as possible. Over the last 4 years, we have implemented a software platform that allows us to continue to grow by automating many aspects of our business. One aspect of this software is a customer portal that can give you basic information about the performance of your connection, allow you to setup payment options, and make payments online
Data Usage
This page shows your monthly usage in GigaBytes. This page will be updated to give more usage information in the future.
If you click on “Add new bank account”, you get the following page. Fill in the information about your bank account. When done click on the button, at the bottom, to add the account
You will notice on the Dashboard, that there are three vertical dots to the right of the account number. If you click on the dots, you get “Enable Autopay” or “Delete”. Choosing “Enable Autopay” will add your account to be paid on the 1st of the month via ACH.
This is the page you get when you go to customer.grandcountyinternet.com
If you have not setup an account you click on "New portal user? Register an account here!" you will get the page below. Enter the email address we have setup for your account.
At this point you will go to a setup page like this and fill in your information it is asking for.
If you have forgotten your password, on the login page click on "Recover Username or reset password" It will take you here:
Once you login to your portal, you will be taken to the Dashboard that looks like this:
